There are numerous hurdles that firms and businesses must overcome as they drive for digital transformation and the online marketplace emerges. In order to smoothly transition your business processes to the internet, you’ll need industry experts.
Oracle is among the top contenders when it comes to experts in the area. Numerous independent software vendors, enterprises, and other entities receive resources and benefits from several Oracle partner organisations in order to supply them with top-notch services like CRM, CX, and other things.
We found SoftClouds LLC while searching for some of the top Oracle partners. One of the best and most successful Oracle partners is SoftClouds. They provide all-inclusive solutions with the highest quality and dependability. They are professionals at elevating CX due to their background in offering specialised architectural solutions as well as their position as an Oracle Platinum Partner.
Redefining digital transformation with SoftClouds
“To guide companies through their CRM/CX digital transformation” was the fundamental purpose of SoftClouds when it started out on its journey in 2005. Through the provision of original, imaginative, and consultative solutions, they intended to fulfil their objective.
Their client-focused vision distinguishes them as one of the top and most sought-after solution providers in the sector. They ensure that their workforce is aware of the vision and objectives of the client. Because of this, they are able to offer cutting-edge solutions that produce successful outcomes, valuable benefits, and seamless transformations.
They have implemented technological solutions in a variety of sectors, including manufacturing, transportation, and healthcare. The team is made up of seasoned professionals and highly skilled workers who thrive on innovation to deliver cutting-edge solutions that improve client experiences. The team received the coveted “Company of the Year – Stevie Gold Winner Award” in 2020, which is one of the most prestigious awards given out.
These elements, combined with the company’s basic principles and relentless pursuit of excellence, have helped to establish SoftClouds as a reliable business advisor who can provide the finest solutions for your organisations.
The organisation and its employees have received numerous awards and accomplishments as a result of the 16+ year journey. They were given prestigious honours and accolades, including “Most Successful Companies in America” and a well-deserved spot on the “Inc. 5000” list of the Fastest-Growing Private Companies in the USA for three consecutive years.
What motivated SoftClouds on their journey to success?
SoftClouds was created from the ground up with innovation for the future in mind. Finding a consumer base that would support their far-sighted vision was their first challenge. Because they were among the first entrants in the field, much ahead of their time, and prepared to offer a service of the future!
They began collaborating closely with their customers, learning about their goals and wants, and educating them about the value of data, customization, and personalisation.
SoftClouds put a strong emphasis on hyper-individualization, customisation, and a superior customer experience that empowered users and gave clients a quicker return on investment. Customers may observe immediate effects that aided in customer management, relationships with customers, and ROI.
SoftClouds has reached new heights thanks to the company’s excellent client-centric approach, highly technical and skilled team with diversified experience across several industries, and talent for innovation and creativity.
The team stands out from the competitors in the market because of its emphasis on gaining knowledge, experience, innovation, and productivity in putting solutions into practise. The business community has come to rely on the specialists at SoftClouds as the key to digital transformation because of their track record of devoted and extraordinarily satisfied customers.
Additionally, because of this trust, they received customer recommendations, which helped them develop into a high-quality solution provider and forge lasting connections. They began implementing the essential adjustments, such as technical advancements and process-oriented teams, in order to evolve and adapt to the needs of their clientele.
With the help of this, SoftClouds was able to grow into other industries and open operations in India and, most recently, Japan. All of these elements helped them prosper, win widespread acclaim, and establish themselves as the greatest in their field.
Factors determining SoftClouds’s enduring success
Without a doubt, the exceptional workforce at SoftClouds is what supports the success of the business. SoftClouds is pleased to be a “employee-focused” company and is steadfast in its conviction that productive staff produce results that leave clients feeling extremely delighted.
They think that the company’s success depends on keeping up with new and developing technologies. They are able to stay up with the rapidly evolving technological environment thanks to their creative, strategic, and inventive thoughts.
The past 16+ years have seen the company grow rapidly. On their path to success, they have gotten both positive and negative comments, and they respect both equally. The good things bolstered their spirits, while the bad things motivated them to improve all facets of their firm.
Their strategy and perspective on the value of criticism keeps them on the correct track to success and inspires them to set the pace for the industry’s learning curve as well.
Here are a few achievements since the start:
- A top-notch staff that is committed to providing superior and unique solutions.
- From one office in the US to four offices in three separate nations (the US, India, and Japan), there are now more offices throughout the world.
- More than 25 Awards, including Stevie Awards, Inc5000, and other international industry-leading magazines, have been given in the last few years for innovation, solutions, and CX.
- Honours from partners and clients, most notably the Oracle Partner of the Year Award.
- Team members are well-known and serve as keynote presenters at the most prestigious technology and customer experience conferences, including Oracle OpenWorld, IBM Think, etc.
- Known for developing novel solutions and having earned numerous honours.
SoftClouds’ unrivaled service offers
When developing solutions, SoftClouds prioritises the clients’ viewpoint and develops the best plan to address each issue. They are aware that each client’s vision and business are distinct, and they strive to provide the best solutions to help them achieve their objectives.
They place a strong emphasis on delivering the greatest possible customer experience to users using Oracle CRM/CX products like Sales & Service Cloud, CPQ, Commerce & Subscription Cloud, and B2B Service Cloud. SoftClouds and its team work tirelessly to advance customer experience, which is why their clients are thrilled by their excellent, cutting-edge, customised, and creative solutions.
The growth of their business is based on ongoing innovation. Customer happiness is a top priority, and they put a lot of effort into coming up with innovative ideas.
One of SoftClouds’ most valuable qualities in advancing with technology, current trends, and practises is their ability to deliver solutions quickly and effectively. They change along with new technologies, never remaining in the present but constantly looking ahead and making progress!
Fresh enhancements to SoftClouds’ service offering
The team has always placed a premium on creativity and cutting-edge innovation as a forward-thinking provider of technology solutions. This has strengthened their relationship with their customers while also ensuring a leading and innovative position in the market.
In addition to providing CRM/CX technologies and implementations, they also provide Digital Transformation expertise solutions. To further advance the customer experience, they also incorporate cutting-edge technology such as natural language processing (NLP), machine learning (ML), artificial intelligence (AI), etc.
Bearers of the flag at SoftClouds LLC
Over the course of the company’s 16+ year journey, the crew and management have also changed. What began as a step into the future has evolved into a well-known and well-established brand that is advancing CX and digital transformation.
This conviction and dedication to creating SoftCloud and industry benchmarks calls for a team with solid values, wisdom, and extraordinary abilities. Beyond all of this, the business requires a beacon for everyone who is similarly brilliant, skilled, and visionary. One of the most brilliant and knowledgeable management teams in the industry, SoftClouds’ leadership has an unmatched vision and knows no bounds.
The GVP of Strategic Global Sales of SoftClouds is Brian Friedman
As the proprietor of one of the first four cellular retail businesses in the US, Brian became involved in mobile technology in its very early stages. As a result of the company’s newness and unproven offerings, there was no blueprint for running it.
He wrote regulations every day with the help of his crew. For nine years, Brain owned the business and saw an opportunity to transition cellular retailing to eCommerce. His team created a framework to allow the purchase of mobile phones and services online at a time when not everything could be purchased online. He received an experience from this that is hard to compare to and much harder to undervalue. Since then, he has been immersed in technology and moved to SoftClouds five years ago, aiding in its incredible expansion.
One of SoftClouds’ most valuable and knowledgeable resources has always been Brian. His accomplishments greatly exceed those of any other team in the sector and give SoftClouds a significant competitive advantage.
Brian established three distinct businesses in the cellular industry:
- One of the first four US retailers of mobile devices.
- One of the first businesses selling mobile phones and service contracts online.
- One of the first platforms with an independent Android app market and a connection to cell providers.
Brian’s thoughts on what it means to be an entrepreneur
A true jack-of-all-trades who is entirely accountable for the entire firm, in Brian’s opinion, is an entrepreneur. You must continually mentor and lead in order to be a successful entrepreneur and leader.
“You need to put the right people in charge and give them space to develop into their roles and as individuals. That requires knowing when to give orders and when to step aside for your teams, Brian continues.
‘Getting to Yes’ is one of the most fascinating books, according to Brian, who thinks everyone should read it. “All too frequently, we focus on all the obstacles that may or may not prevent success. Brian continues, “Looking at each circumstance from a new angle helps us to identify how we attain our desired objectives while also assisting the other side in succeeding as well.
Be unique; everyone else has been claimed. (Oscar Wilde)
SoftClouds’ workplace culture and team
The people that work for SoftClouds are valued highly and are regarded as their most valuable assets. To give their staff a sense of ownership, they make it a point to involve them in every aspect of the company.
Some of their best ideas have originated from within, and they have an open-door policy that encourages everyone to speak their opinions. They have systems in place to acknowledge and reward their successes, including gratitude jars, office parties, and team-building exercises.
The crew is motivated by all of these elements to work even harder and strive for excellence in whatever they do. They are absolutely exceptional and unrivalled in the market because to their coordination and feeling of duty to the business and its customers.
Brian’s Perspective on the market’s competitors.
Without competition, we wouldn’t constantly endeavour to improve and establish ourselves in the market. Competition is healthy and inspiring. Instead than trying to be like our competition, we want to set ourselves apart. This enables us to identify our industry’s niche and aids in our efforts to carve out the area where we can prosper and significantly impact our clients.
