Hatem Bakheet – Delivering Value through Technical & Innovative Solutions 

Pioneering business leaders are reshaping the business landscape through their innovative thinking and bold actions. These trailblazers are not content with the status quo; they actively seek out new opportunities, challenge existing norms, and drive transformative change.  

By envisioning the future and embracing emerging technologies, sustainable practices, and customer-centric approaches, these leaders are setting new standards for success. In this article, we’ll delve into how these visionary individuals are at the forefront of driving change in the business world, shaping industries, and inspiring others to follow suit. 

Mr. Business in this issue of Pioneering Business Leaders to Watch in 2023 features the story of Mr. Hatem Bakheet. In this interview with him, let us uncover his journey to success. 

Please Describe Your Professional and Educational Background. 

I am a senior management expert with over 25 years of versatile experience in a variety of fields who is performance-driven. 

When Was Your Business Founded? What Motivated the Brmaja’s Establishment? 

The idea of Brmaja was to enable companies to use technology to achieve their objectives. We think technology should be used to provide solutions that boost productivity, improve efficiency, and support the growth of enterprises. 

We identified a market need for an organisation that could offer firms cutting-edge technological solutions, and we were motivated to start our new high tech company in order to fill that void. We work hard to stay ahead of the curve and develop products that can assist companies in realising their full potential. 

Would You Kindly List the Products and Services Brmaja Provides? What Distinguishes Your Goods and Services From Those of Your Rivals? 

The Brmaja Company is happy to offer a broad selection of items and services that are designed to meet the requirements of a wide spectrum of consumers and enterprises. 

Our dedication to quality and customer service sets our products and services apart from those of our rivals. Brmaja’s team is committed to offering the finest solutions for each individual customer and is very informed, skilled, and professional. To make sure that our solutions are thorough, secure, and effective, we use the most recent technology, tools, and methodologies. In order to guarantee that our clients are using the most recent solutions available, we also often update and maintain our products.  

Additionally, Brmaja dedicated to offering first-rate client service. Brmaja’s technical staff is available to help whenever necessary and is polite and knowledgeable. We take the time to carefully consider our customers’ demands and then offer the best options within their price range. 

Brmaja’s services and products are created to be safe, dependable, and affordable solutions that can be used by any organization or budget. We work hard to give our clients the greatest experience possible and anticipate continuing to work with them in the future. 

Do You Have Any Plans to Improve or Offer Any New Products or Services? If So, Kindly Elaborate for Us. 

Our key priority right now is to ensure that we have the agility, readiness, and mobilisation at the required level to handle the really fast demand-driven objectives of the emerging leaders in this region. 

What is Brmaja’s Long-term Strategic Vision? How Did You Facilitate That Vision’s Adoption Among Your Staff? 

Brmaja’s long-term strategic goal is to establish itself as a top supplier of customised software and technology solutions.  We have achieved this by giving our staff members the tools and training they need to be empowered to pursue greatness in their work. Additionally, we have a clear mission statement that directs our staff in the direction of our goal. In order to achieve our objectives, we have also built a culture where all employees are encouraged to share their thoughts and ask questions. 

In order to further improve our team’s understanding of the Brmaja’s mission and how to achieve it, we have also instituted regular meetings where members may provide input and discuss progress. In the end, our strategic aim is to offer our clients the greatest services and products that are suited to their particular requirements. 

According to You, What Issues or Problems Will Your Industry Confront the Most in the Near Future? 

Projects involving information technology confront a variety of difficulties now and in the near future. The quick pace of technological development, which can cause technical problems or make it difficult to react to changes, is one of the main obstacles. 

Due to the rising frequency of malware assaults and data breaches, there is also the issue of security and privacy. Projects sometimes call for a high level of software-hardware compatibility, which can be challenging to implement. The barrier of cost comes last since technology projects can call for a sizable upfront investment. 

What Objectives Do You Have for the Upcoming Three to Five Years? Which Priorities Will Enable You to Accomplish Them? What Obstacles Stand in Your Path? 

In the next three to five years, we want to dominate the IT sector by offering our customers superior, cutting-edge services and solutions. 

Our top priorities in achieving this goal are to continually broaden our technological knowledge base, cultivate and sustain lasting partnerships with our partners, and produce innovative goods and services that cater to consumer wants. Lack of resources, rivalry, and a shifting market are some obstacles we could encounter on the way to attaining our objectives. We want to take proactive measures to tackle these challenges, such as broadening our product offering, spending money on research and development, and establishing strategic partnerships with market titans. 

What Do You Believe to Be Brmaja’s Greatest Current Strength? What Was the Biggest Risk You Ever Took, and Why? 

Currently, our team of highly qualified and experienced specialists is our greatest strength. We recognise the value of producing high-quality information and work to do it in a timely and economical manner. In order to give our customers the finest experience, we are also devoted to offering timely customer service. 

I took a major risk when I sought to grow Brmaja by increasing infrastructure and hiring high-level executives. This was a risk because there was no guarantee that our firm would succeed or that I would be able to return the costs. 

In order to offer our customers a reliable and sturdy product, we invested in the most advanced hardware and software. 

Despite the risks, the choice paid off because the market received our products well. 

We were able to generate enough revenue to start a successful business. 

How Do You Believe Your Leadership Style is Influenced by Qualities Like Empathy and Vulnerability? 

Empathetic and vulnerable qualities are crucial for good leadership. Empathy enables a leader to comprehend the struggles that their team members are through, which can help them spot areas for growth and make decisions that consider their team’s feelings and viewpoints. 

Due to the rising frequency of malware assaults and data breaches, there is also the issue of security and privacy. Projects sometimes call for a high level of software-hardware compatibility, which can be challenging to implement. The barrier of cost comes last since technology projects can call for a sizable upfront investment. 

What Objectives Do You Have for the Upcoming Three to Five Years? Which Priorities Will Enable You to Accomplish Them? What Obstacles Stand in Your Path? 

In the next three to five years, we want to dominate the IT sector by offering our customers superior, cutting-edge services and solutions. 

Any good leader must be vulnerable because it enables them to be upfront and honest with their team, which fosters mutual respect and trust. Because of this trust, team members are more willing to follow the boss, improving communication and idea implementation. Being transparent and vulnerable also displays sincerity, which is a crucial quality of a good leader. 

What Measures Do You Take to Ensure Motivation and Productivity at Work? How Do You Respond to Criticism and Disagreement? 

It’s crucial to have a healthy work environment with clear expectations and excellent communication in order to ensure workplace motivation and productivity. This entails scheduling team meetings, establishing performance targets, and praising employees for a job well done. 

In order to guarantee that everyone’s thoughts are heard and valued, it is also crucial to maintain an open discourse. It’s crucial to listen and respond with an open mind whenever differences or criticism are expressed. Allow team members to voice their opinions, and if at all feasible, strive to reach a compromise. Setting limits and creating a code of behaviour that all team members must abide by are also essential. Maintaining a climate of respect and trust will also help to guarantee that conflicts or criticism are handled in a productive way. 

How Do You Make Sure That Customers Are Satisfied to the Highest Degree? How Much Does Customer Feedback Affect the Brmaja’s Strategy? 

Businesses must concentrate on delivering outstanding customer service and experiences if they want to guarantee the highest degree of client happiness. This entails paying attention to client feedback and giving it prompt, appreciative, and valuable responses. In order to stay ahead of the competition, businesses should also make an effort to follow market trends and incorporate cutting-edge technology into their service offerings.  

Companies should set up a procedure for gathering and analysing feedback if they want to act on client input efficiently. Focus groups, internet reviews, and surveys may be used in this. Businesses should think about putting money into customer support technology like chatbots with AI and automated service tickets. Due of this, businesses are able to respond to customer inquiries right away and contact them again right away. 

Customer feedback can have a significant impact on a company’s strategy. Businesses should use consumer feedback to guide decisions regarding marketing, customer service, product and service development, and other areas. Customers may become more loyal and more satisfied if they believe that their problems are being addressed and that their input is being taken seriously. Companies should also use client feedback to pinpoint areas for improvement and create plans to deal with such problems. 

As a Renowned Leader, What Guidance Would You Offer to Budding Entrepreneurs? 

To increase their chances of success, aspiring businesspeople should keep the following tips in mind: 

Invest in yourself: Spend the time learning about business, honing your abilities, and preparing for the difficulties that lie ahead. 

Have a well-defined plan: Success in company depends on having a clear plan with goals and objectives. 

Take measured risks. Taking calculated risks can help you advance professionally and frequently brings about big rewards. 

Create a strong network: Develop connections with people who can give you helpful information and guidance. 

Be able to adapt to change: Businesses constantly face new obstacles, so it’s critical to be able to do so swiftly. 

Be resilient: When faced with failure or hardship, successful businesspeople maintain their resilience and persistence. 

Maintain organisation: Maintaining organisation is essential to staying on top of your tasks and in front of the competition. 

Request feedback: To assist you make the best judgements, speak with people who have experience in business and seek their opinions. 

Maintain work-life balance: To avoid burnout and remain productive, maintain a healthy balance between your professional and personal lives. 

Be optimistic and self-assured: A positive attitude may go a long way in business, so concentrate on maintaining this mindset.